I cancelled the purchase before the delivery. It s...

I cancelled the purchase before the delivery. It s been more than a month now since then and I still can t get a refund. First they were sending me robot-like replies asking me to wait for 15 days then said I had to wait till December 4. Really? Guys, it s a fraud and your company is breaking the law. I have to contact my bank for a charge back scheme. Worst online shopping experience ever.