Reference the response below: who takes over 2 wee...

Reference the response below: who takes over 2 weeks to process a refund?. if you had done it, i would have had my money back, i still haven't had it yet! I hope you're investigated for withholding customers money!
I ordered a phone just before new year. I then changed my mind on which model i wanted, so cancelled my order. Confusion reigned on their part as to what had happened to my order. EVENTUALLY get through on the phone to be told that it has been processed for a refund on 30th December. i still don't have my money back over 2 weeks later. They've had their chance, i have no choice but to follow through with a section 75 on my credit card against the company. Avoid these fraudsters at all costs.