V

Veronika Skor

4 years ago

Staff and services are great. My issue lies more i...

Staff and services are great. My issue lies more in disappointing space for in-office infusion. The infusion area at their location has antiquated recliner chairs that are not comfortable when you have to be in them for hours on end. Blankets are coarse and snacks are incredibly limited. There is nothing warm about the infusion space and it feels bizarre to walk through their newly renovated building into such a sterile, uncomfortable infusion environment - what makes it more frustrating is my previous brand infusion site which is no longer covered by my insurance took 1-1.5 hrs less time for infusing - having nothing at all to do with actual medication dispensation and everything to do with slow protocols and not being ready for the patient at arrival.

Comments:

No comments