David Day

Review of Riverside Resort - RV and Camp...

We ve have been camping for many, many years all ...

We ve have been camping for many, many years all over the Western United States, British Columbia and Alberta. Nice people everywhere Whistler s Riverside Resort is an exception.
Small, very narrow parking spots for your trailer or motorhome separated by shrubbery where you share every special camping-moment with your neighbors on both sides. If you have a problem, the resort front-deck is generally staffed by socially inept teenage or 20-somethings who have difficulty managing more than two things at once, and will treat you critically if you ve disturbing that delicate balance. ( we ve camped there before and experienced this first-hand). We scheduled a weekend the end of this July, 2017 but my daughter s husband, an Army veteran became critically ill (from an injury in Afghanistan), I called Riverside Resort (over a week before our arrival date) to cancel our reserve and explained why No. If it s not before two-weeks, we absolutely will not refund your deposit. it doesn t matter, we won t. You need to email a cancellation request in writing or we ll charge you for the full stay. it doesn t matter (the young lady on the phone was very snooty and rude ), that s our policy!
I tried to email a cancellation request, their email server wouldn t respond
Very nice. disgruntled and more than a little angry I found and emailed their Corporate BC Regional Manager explaining my frustrations. sorry, no exceptions!
If you can possibly avoid Whistler s Riverside Resort do so.
tiny sites, unsympathetic staff, and if you have a problem, you ll be treated badly.

David and Dorothy Day
Washington State