Beautiful hotel however they charge our room a $50...

Beautiful hotel however they charge our room a $500 smoking charge. We NEVER smoked in the room ever. I called them and after 8 hours of going back and forth they told me to dispute it with the bank and they will refunds us. Even with getting the money back from the bank they will still have the original $500. Keep in mind we don t smoke or gamble. Work experience ever!