Generally pleased with my experience. Bought 3 str...

Generally pleased with my experience. Bought 3 structures in total and received 2 in stock items incredibly fast, and was very pleased with the quality. The problem came in ordering my chandelier, despite paying for it in full upfront, and receiving a receipt with an order number-the order was lost in their system. In the beginning the assistant assigned to me said he would follow up the next day; however, there was a delayed and perceived lack of response, which lead me to call customer service. Customer service ultimately helped me out and it appears the item has shipped. My advice to future customers is to just stay on top of your orders. Otherwise this would have been a 5 star review.