THIEVES ALERT !!! On December 7, I took out home i...

THIEVES ALERT !!! On December 7, I took out home insurance for 8.40 / month. Today, Wednesday January 8, they call me to see certain terms and I learn that I have also purchased legal protection insurance for an additional 12.60. Unable to terminate, the withdrawal period is exceeded by ... 1 day!
They swear to me that I said yes to this subscription after replaying my conversation with the counselor, Mrs. Zara KORCHI, from December 7, I ask that the recording be provided to me in order to attest by myself and as if by chance, they do not have the right to provide me with the said recording, so I must take their word for it. So I find myself having to pay more than 120 / year for a service that I never wanted, which I can only terminate by registered mail two months before the anniversary date, as is practical!
I think these practices are illegal and misleading. Has it happened to other people? Can we sue them for a class action? With the help of a consumer association can be? Thank you for those who can enlighten me.