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Dieter Wang

4 years ago

Very disappointed with the service. I suffered an ...

Very disappointed with the service. I suffered an allergic reaction in their rooms due to dust and mites. The hotel could not provide a better room so I left the hotel at 2am to stay at my friends place instead. Mercure Hotel would not even reimburse the taxi ride as they asked for sth like a medical proof. I suppose breathing problems and red eyes while talking to the staff were not proof enough.

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