Betty Meadows

Review of Vivint

Recently I had a situation where I burned a bag of...

Recently I had a situation where I burned a bag of popcorn in the microwave. It smoked up so much that it set off the alarm in the hall. Immediately Vivant responded. The only problem is ~ I wear a hearing aid and could not understand the operator...Henceforth, please hire only people who speak CLEARLY AND DISTINCTLY because in an emergency it is highly necessary.I finally understood the instructions and was able to answer the lady who responded. No problem...or rather problem already taken care of. I commend Vivant for their quick response and am pleased with the service.