Kailie S

Review of Mike Haggerty GMC, Buick, and ...

Absolutely the worst car buying experience! UNETHI...

Absolutely the worst car buying experience! UNETHICAL, SHADY and straight up RUDE people to deal with. DISTASTEFUL customer service. Bill Haggerty was UNAPOLOGETIC after finding out about one of his salesman's (Roger) shady antics... Was unbelievably DISRESPECTFUL and literally laughing on the phone stating "well what do you want me to do about?" ... In reference to a vehicle they sold to me which I was told to come pick up today.... After completing all the financing with my bank and everything . I tried picking it up days ago but was told "not to come" because "the paperwork wasn't ready" and I should come today instead. Had a bad feeling about the whole deal so I called while en route to pick up my new vehicle only to find out they sold it to someone else... On the very day i was supposed to pick it up in the first place when "the paperwork" wasn't ready! Was even told they had a sold sign on it and it was taken off the lot. All lies. And to top it all off no one bothered to inform either when it was sold. I've never taken to the Internet to write bad reviews ... But this experience has left me so sick to stomach to think people operate a business and treat their customers like this... Already made calls to GMC and the Better Business Bureau .. I am that DISGUSTED by their unethical behavior.