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Terrible customer service.

Terrible customer service.

We traveled here for a family getaway early in June and it was bad enough to warrant a review. There was a loud construction taking place next door. The room was dirty. We arrived late so didn t ask for a room change since the construction started to take place early in the morning.
We asked for them to clean the room multiple times with front desk and by leaving the card by the door and they only came to clean once. We stayed there 6 days. They were short on clean towels and not even toilet paper was left for us to use. When I called the front desk the manager hang up the phone and when I went there personally she said she was to busy to see me. We were shocked by the lack of professionalism and bad attitude towards an important matter such as hygiene and safety. Even more due to Coronavirus. Customers should be treated with respect.

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