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Erin Alana Review of Marriott Hotels-Key Bridge Mar...
Attack of the bedbugs! I will never stay here agai...
Attack of the bedbugs! I will never stay here again. The gym wreaked of mildew and the front desk staff lacked true hospitality because they were very nonchalant when I expressed that I woke up with at least 11 bug bites. In addition, they unapologetically offered to move us to another room which by the way was not available.
Due to these shenanigans I submitted a complaint when we departed. Ultimately corporate was very unhelpful. However the security guard at the hotel handles pes conteol investigations and credited 30K points to my account a few days after we departed. Now that's hospitality!
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