Everyone is as nice as can be until you give them ...

Everyone is as nice as can be until you give them money. My father spent almost $5000 on a lawnmower and mowed half the yard only to have to take it back for repair. Four days later dad called to check on the progress of the repair and the woman that answered the phone was rude. She talked to my father like he was a moron for thinking the repair would be finished. So I spoke to the repair manager and he did call me back with an acceptable solution that should have been done four days ago. Unfortunately, he didn t just solve the problem, he went on to be rude to my mother an insult her. You don t treat customers this way.