VERY VERY VERY EXTREMELY POOR WORST!!!

VERY VERY VERY EXTREMELY POOR WORST!!!

Words are not suffice and justifiable for the kind of service we were provided.

Before booking this place, we had options of several 5 star resorts in Udaipur. We got nice deal at Ananta but we had particular requirement, a baby cradle. They said they will provide us. At the time of check-in, we had to define to them what a "cradle" is. They said very conveniently that they dont have it. We were coming from 250km away in our own car, had we known they dont have cradle, either we wudnt have booked this place or carried our mobile cradle from home in car.

Never mind we went to the city of Udaipur and purchased our own cradle.

Before leaving, very clearly my wife asked the restaurant if they have amul cow's milk for night to provide for our daughter. They said yea and quoted 95/- INR for 250ml. We said okay.

Comes night, our daughter is hungry. So we called for milk. Guess what, they dont have it! Seeing your daughter cry for milk in the middle of night is not something anyone looks forward to.

Had they informed us they dont have the milk, we cud have purchased from the city.

At the check-in they gave us a room which was occupied by other guests. Imagine ppl trying to enter your room while you staying in the room.

For this hotel, customer's convenience is the least possible concern. So unprofessional that despite such hardships, we didnt head single apology from the manager.

We didnt even stay our first night and checked out at 1 am night.

I would never recommend this place for anyone.

Thanks