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Eric Hoffman

4 years ago

PLUSES: The staff at CPCC are fantastic! All of t...

PLUSES: The staff at CPCC are fantastic! All of the doctors, nurses and therapists we encountered were friendly, caring and compassionate in everything they did for my father. Dr. Sahi, Julie (social worker), Ashley and Myls from PT and OT, Kathy and George the 2nd floor nurses, and Tyler the unit manager all made a great impression on all of us.
MINUSES: If you admit a family member, pay close attention to what the kitchen sends them at meal time. My fathers meals were missing items on several occasions and he even got someone else's meal once. The water brought for tea or coffee was warm at best and the chicken broth packets they use make some of the worst chicken broth EVER made. I was told that there are significant changes coming in the kitchen department so hopefully that proves to be true. ALSO, the bedside manner of some the aides/assistants tended to be a bit on the rough side so be cognizant of that. That certainly doesn't mean all of them, or with any regularity, but there are a couple of aides/assistants there who can be rough and pushy with the patients at times.
Overall my family gives CPCC very high marks in almost all areas. There are just one or two areas that could use some improvement. But the impression we got from those in charge tells me that the shortcomings (minuses) mentioned here will be attended to.

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