Have dined both in and out and was so disappointed...

Have dined both in and out and was so disappointed yesterday with the service and the pizza I brought home. I have gotten this particular pizza here before and it is delicious, not so much today. I was charged for toppings that one wasn't even on my pizza (unfortunately I didn't check before I drive home the 30min it takes) and another one of the toppings was not as I ordered it. The last 3 times we have ordered there they have forgotten to do my order correctly which has resulted in having to wait longer to get the rest of my order while the done part sits on top the oven "keeping it warm." I have really gotten good pizza and service here on past visits but its a hit or miss, depends on who is working i guess. All in all i am reconsidering taking this half hour ride anymore for food that may be good or may not!