L S

Review of Westin Great Southern Hotel

I was staying during layover for a few days. In sh...

I was staying during layover for a few days. In short I really liked this hotel.
The building has a modernized old fashion about it. Imagine 1800s interior having pillars, marble stairs and marble front desk with USB outlets on the furniture.
Obviously 2021 is a poor year for the world.
But even during the gets on everyone s nerves virus and you ve been volunteered lock downs
This hotel really stood out because of the employees and the classic design.

Zack the operations supervisor was working the late shift when I was staying there.
Zack falls into my top 3 best ever service I ve experienced from a person at a hotel in my entire memory.
I work with the airlines; I have been to a lot more hotels than you have (reader)
Zack initially struck me as the manager of the hotel. Zack has a mindset of an owner not a part time employee. Everything from his greetings to he way he picks up the phone, is deserving of compliment.

Great hotel
Great ops supervisor Zack
Bad circumstances