Susana Trasente

Review of Larry H. Miller Volkswagen Avo...

I bought my VW Atlas at this dealership and had it...

I bought my VW Atlas at this dealership and had it serviced there once. If you enjoy your time away from dealerships do not buy or service your VW at this worthless dealership.

The buying experience was horrendous. We were in there for 4-5 hours just to make sure we fixed their mistakes. Even after all that they managed to add on a service we never requested.

As for the service experience, they had my car in their shop for a full week...A WEEK and they were never able to replicate a constant noise from my brand new vehicle. After leaving their service department and going home as soon as I pulled into my driveway there was the noise, again. After I immediately called them, they refused to do anything about it because they were closing in an hour. This is how much they appreciate their costumers time.

Between their costumer service and a faulty new VW, This will be the first and last time I buy a VW.