Muhammad Ajmal

Review of Scott clark toyota scion

I had one of the worst experience of my life at an...

I had one of the worst experience of my life at any car dealership. I got an appointment in the afternoon on Wednesday. I was told at the front desk that I have an appointment with person A. I was told to wait to see that person. I waited for almost 45 minutes. Finally, I approached the front desk again to see if that person is coming any time soon and she pointed me to that who was taking care of the other two people who came after I came in. I didn't complain but no apology from the attending person either. Now I waited again for another 30 minutes for someone to show up so I can test drive the vehicle that I was looking for.
Now I am waiting again to get the detailed price but every time I was told yes they are getting the price. I can see them come and go in the back room but no word about the price. I was moved around for three different desks. After another 30 to 40 minutes that person came back with the numbers. I looked at the numbers and told them their number are much higher what I was told over the internet and compare to other dealers I visited in the area. Now the same marry go around again as I can see them going back and forth in their back rooms. Finally, a big gun came with to negotiate and he try to sell me all kind of extra stuff that I don't need. Every time asked about the price he pointed me to the monthly payments. It was shocking to me to see a such a scruples practice. I spent more than 3 hours and then just got up and left with disgust!