Will never stay here again. Gorgeous surroundings ...

Will never stay here again. Gorgeous surroundings and entrance hall but once in our room well what can I say. Dirty carpet full of stains and creased to the point you could fall over. Window wouldn't shut and rotten TV had big crackers down it. I could go on and on. Complained and staff gave us another room which was boiling hot no air con and the room was a little cleaner but carpet still creased and the veiw was golf buggies and a rat catcher box right outside our window so disappointed. Breakfast was worse and absolute shambles. Very disappointed and will never return or ever recommend this hotel to anyone. Felt sorry for the staff they were very polite but all had sad faces.