Hamid Zarazvand

Review of Lexus of Richmond Hill

I tried this dealership for sales and services, be...

I tried this dealership for sales and services, because they are very close to my house. Both of them are terrible and unprofessional. First, I tried dealership to buy a new car, the sales person was so irresponsible and not coming back to me. For this reason, I tried another dealership, they were completely opposite, they were friendly, with prompt response. That's why I bought the car from them. After I bought a car, I called this dealership, which is very close to my residency, the response was very bad. At first they gave me an appointment. Then they called me that service clerk need more time to talk to her manager and she asked for more time to give me a call. Never happened!!! It is shame. Problem with the car was: REMOTE ACTIVATION on cell phone was not working. Can you believe an update need so many time to waste!!!