Missi Reichert

Review of Sheraton Colonial Boston North...

This has been a 5 star every other visit! I really...

This has been a 5 star every other visit! I really hope it was just because of renovations! The hotel only had a dingy double room available for my reservation. Very clean room but dark, dated and stained. Worst was it was directly on I-95 with no fence or trees to act as a vision or sound barrier. The hand rail in the shower had 2 screws fall out and the bathroom has no exhaust fan. I ended up setting the smoke detector off at 6AM because I left the bathroom door open and the steam set it off!
Staff here is FANTASTIC! I asked to please change rooms. I was given a king room on the other side of the hotel. Still could hear the highway traffic but this room was at least diagonal and had more distance.
Housekeeping, front desk, and restaurant staff are wonderful here. They are friendly polite and helpful. Everyone says hello.
I like staying here but I really hope next year it's back to a 5 star stay again!