Sarah Hess

Review of Alaska Sales and Service

If I could give them 0 stars I would. My truck has...

If I could give them 0 stars I would. My truck has been having issues since I bought it brand new, bought in multiple times for the same issue and I've been told by the service advisors to "drive in until it dies because it's under warranty" because they can't seem to fix the issue. They also told me that "they can't guarantee my families safety because it may happen again". They have hung up on my GM rep multiple times and have horrible customer service. I would never buy another vehicle from this place again due to the lack of customer service the Service Department has. Rude, unprofessional & not helpful at all. Steer clear of this place.