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Hernandez Fam Review of Aulani, A Disney Resort and Sp...
Disney sets a high bar for service. Aulani is no e...
Disney sets a high bar for service. Aulani is no exception. Rooms were perfect with great views. Jimbo and Reyna at Off the Hook bar exemplify what Disney is all about. They offer exceptions service and a personal touch you can t find anywhere else. Gave resort 4 out of 5 due to below average service from beach rentals team. Beach rentals team typically exhibited poor attitude, tried to do the least they could, can tell they are the bottom of the barrel of departments at Aulani. They honestly hold this place down from what is otherwise a magical place. Try to go around them and all will be great.
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