Won Lee

Review of Humane Society Silicon Valley

I have adopted from this place. They are clean an...

I have adopted from this place. They are clean and nice. Staffs are friendly. However when you have a question and needs answer that will not happen, unless you are physically there in person. There is answering machine. And they will call you back like next day or two. Their price for shots are reasonable. If you want to make a reservation for spay or neuter operation you have to wait three months. I understand that I have to wait but what I don't understand is that you cannot make a reservation via online!! They need better communication system- have someone answer the phone instead of listening to the message and calling back which I think would waste more time! Also have a better communication layout. For example I have been going there for years but did not know they have a social for puppies on Sunday morning. Wish they have it either on Saturday or 1 or 2 PM on Sunday for those who cannot attend Sunday morning.