Maverick Ninja

Review of ANISE CATERING LIMITED

If it was possible to leave a minus star review th...

If it was possible to leave a minus star review then I would.
Thankfully we didn't actually have to use Anise Catering. However, I wish to warn others of the incredibly wrongful business practices we experienced. It was just plain distressing.



The owner, Mark, himself was non-existent until we threatened legal action. Even then though, argumentative and rude, disgusting 'customer service' from all staff.
This took 5 months and caused upset and tears leading up to the big day. Then all of a sudden, after some firm phone calls from us and another important party; our money was returned in full. I would personally advise avoiding this firm altogether, but if you do decide to hand over any cash then good luck!

There was no remorse or apologies from any staff members even though they were very aware of the pain and financial worry they caused us.
I cannot stress just how real and worrying this actually was: to have a company pretty much say "Well, you've paid us a deposit therefore that means you have to use us. If you go elsewhere then we keep your deposit anyway, it's your problem if you're not happy."

We were made aware of two other couples who had a very similar experience to us with Anise during our wedding planning journey, who also had to go down the same road and source a new caterer after fighting for their money back.
Awful and appalling from start to finish. I do not understand how they are still trading.