I really don't get how we have to pay for our inte...

I really don't get how we have to pay for our internet after we payed for a room that's $156 that comes with either a tv that doesn't work or it has such bad image quality.
I called front desk and asked them when the gym closes and they tell me that the gym is 24hrs. As soon as I go into the gym around 9:30pm, I start working out but then an hour later, the security guard comes in and tells me that it's closed and I have to leave.
Before going to the gym, I went for a swim and the front desk told me that they close at 10:30pm. I went to swim at 7pm and then the security guard tells me the pool is closed and it's only 8:30pm.
That's some Bullcrack.
The maids complain about a room being a mess but I guess they don't know what they're job is about. You get paid to do your job.
Also, some staff members seem to have a loose mouth when talking bad about a person in samoan which is so rude. Just because I don't look like I'm Samoan, doesn't mean I can't understand the language.
It's a beautiful hotel but I advise that customer service will be improved immediately.