Guy D.

Review of Holmes Honda

Unacceptable. I dropped my car for a safety recall...

Unacceptable. I dropped my car for a safety recall that should take about 30 minutes. I dropped it at 10:30 am, they said it'd be ready in about 2 hours. After not hearing from them, I contact them and the say they're trying to get it ready by 3. Got there shortly after 3 and then they say it's gonna be like 45 more minutes? Seriously? Talked to a manager and now it's gonna be ready in 10 minutes. The worst part? It's not the first time they do something like that! I give two stars because the employees responded to me respectfully. But that's about it. Seriously considering going somewhere else when I will need to buy my next car. And definitely do not recommend them to service your car.