Stephen nocella

Review of 89 Degrees

If it was possible to give zero Stars I would give...

If it was possible to give zero Stars I would give that as a review for the Mall Road, Burlington, MA. I go to Starbucks at least twice a day. 2nd time at this location. When I add cream to my coffee it turns it luke warm at best. They refuse to reheat it so I was instructed to ask them to hear up the cream. Which I've been dealing with no problem... Until I came to Mall Rd. Because I barely want any water added to my Americano, they usually blessed me with a free extra shot. Not here, and that's fine...I don't want something for nothing. But they insisted on not only charging me all the money for my drink, they also forced me to pay over 3 dollars for my "heated up cream"!!!!!!!!!! It's there idea and they charge me for it?!!!!? And to boot, it's my birthday today. So my bday coffee coast me a total of $9. 47!!!
And it wasn't even very good... Tastes a little stake. Do yourself a HUGE favor and either go to another Starbucks or BETTER YET MAKE A RIGHT TURN AND GO TO ...
"PRESSED CAFE". YOU'LL BE VERY GLAD YOU DID! Customer service out the a**!!!