I m writing about an incident that happened on 1/1...

I m writing about an incident that happened on 1/14/2019 at the Main Ave. location. I was upset at the length of time I had to wait to checkout. All because what seemed to be the manager was arguing with another customer. Apparently the manager accused the lady of stealing, which clearly the lady had a 10 spot bag that she just bought. Don t know why she was accused. But as an employee you should remain professional at all times whether or not a customer gets upset. To me the manger was rude and helped in escalating a situation that could ve been resolved easily. Customers should be a main priority and in this case she left the line of paying customers to argue and blame another person who already bought the items. I will never shop at this Passaic location again. With employees who get upset easily if she did that to another person God knows what would ve happened. Some people even got off the line and left. No way to do business.