I always trust Hilton Hotel to give me the comfort...

I always trust Hilton Hotel to give me the comfort I need in any foreign city I visit, and I am almost never disappointed. But Hilton Hurgada Resort did that.
The rooms we stayed in were below satisfactory, the bathroom unclean and leaking water, and the insects filled the place.
The food was average with very little variety.
However the staff was friendly and helpful, which prevented us from writing an actual complaint.