Joke Bijl

Review of Mercure Hotel Amsterdam City

I had called several times in advance to see if ou...

I had called several times in advance to see if our reservation was in order. Strangely enough, I and my daughters were assigned a smoke-stenching two-person room instead of a three-person room. After complaining at the receptor, we were given another room. The hotel is in urgent need of new carpeting. Rooms are quite noisy. The beds are too soft and laced. The bathroom had mold stains. The breakfast is good but 23.50 per person is way too expensive. The location is not really a problem but next time I will really look at the other hotels in the area. The staff were friendly.