kat

Review of Samaritan Health Plans/HealthP...

I have been getting "final notice" on bills that h...

I have been getting "final notice" on bills that have been submitted twice to Samaritan. I am getting threatened with collection notices because you guys are not paying. Your bills are ridiculously complicated. It's hard to tell if you have paid and what you have paid. This is unacceptable. You do it because you can. Do you really need an entire cover letter with every bill.? Your IT department should be able to fix that. What a waste of resources. You are far quicker at responding when it is you that is owed money. *Update. You have time to respond to an online review, but according to the recording I have been getting since about 1:00 p.m., you are all in a meeting on a Friday afternoon. I am beyond angry. Someone needs to call me as I keep getting that recording. It is now 2:30. Wow,just wow. **Update. I called at 2:30. The recording says my wait time would be one minute. I hung up after 5 minutes. I did leave a message,however I hold no illusions about anyone helping me today. I get to stress about it all weekend. Thanks for being so concerned.~~ond? one. I will just talk to the State Insurance Commissioner about this. You are going to ruin my credit. Why will no one respond? Thanks for ruining my weekend. You don't care because you don't have to.*****AVOID THESE PEOPLE! GO ANYWHERE ELSE! THEY DON"T CARE! IT'S ALL ABOUT THEIR BOTTOM LINE***** Update 8/29.2018 I think they get paid by how much they can anger you. This nightmare has made me sicker. Do your job, that's all I asked. You guys suck so bad.