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Melanin Descendants

4 years ago

Amazing staff. Short story on how they saved my m...

Amazing staff. Short story on how they saved my momcation:
I drove in from Beaufort S.C and originally staying in the Wyndham. At about 8 am, the water stopped working. Wyndam manager lied to me over and over again about the problem. Finally at 1345 I called the front desk for the 4th time and requested to check out this time. A manager returned my call offering more lies and a 20% discount. I asked him if he provide the truth and running water, he replied no and so did I. I then frantically called Marriot and an older guy answered. I explained my situation and he said check in wasnt until 1600 but he then said he would check to see if there was a room available immediately (its 1400 at the time) and there only one. He put my name on the room and I told him that I was on my way. When I arrived, I was greeted in a warm manner, the young lady found the room and I received my military discount. You guys saved my momcation and I thank you sooooo much!!! Special thanks to the guy that answered the phone when I called and answered a prayer. I don't know his name (he was working today at 1400, tall caucasian guy, older) but he was amazing and so was then young lady at the desk with him. FYI I LOVE my room, simply amazing.

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