One of the TLC techs was great unfortunately I had...

One of the TLC techs was great unfortunately I had to call 4 times to get my swamp cooler running last time was today because water was not filling appropriately. I saw TLC came out AGAIN however still not fixed . we have to go out every 2 hours and fill cooler. Still..... we tried to fix ourselves but could not open swamp panels ...so tightly secured from previous tlc week's service.