The service of the spa is catastrophic.

The service of the spa is catastrophic.
The day of my first wedding anniversary they took care of me very badly. I ordered a tray of fruit and they bring it in a plastic tray! Any five stars hotel would do that! Really disappointed. I left the spa at 1pm we stay only 1 hour. The swimming pool is boiling, you can not put a feet inside. And nobody want to let you go somewhere else in the hotel. Horrible service