Diabolical service. I swore last time that i wou...

Diabolical service. I swore last time that i wouid never use Ebuyer again after taking almost a week to deliver something that i paid next day carriage for. But its been several years and things change.
I should have stuck to my guns and not used them. Three times now i have paid for next day delivery from Ebuyer and not received anything on time.
Laughably whist on hold i was informed 'you can order up to 11pm for next day delivery' I hate to think where too, i only live 40 minutes away from their main warehouse and they cant manage it to here.
The customer service rep was very helpful and gave me a tracking number though apparently there had 'been a problem' How can there have been a problem, they sent me an email the day after my order saying it had been dispatched.
In the same time period i have ordered and received items from CA. in the USA to good old GB through customs. More than 3000 miles.
So far im 72hours in and have seen nothing from Ebuyer.
Im sorry its just not good enough.

kat@ebuyer if your reading this Your staff no matter how polite sound demotivated and apathetic.