Honesty is very important from a customer's and bu...

Honesty is very important from a customer's and business perspective. Unfortunately, I cannot recommend hoppa after numerous calls, messages and promised emails from hoppa that were never sent.

If your flight is cancelled due technical issues and you call the main office 5 hours ahead of your scheduled taxi pickup at the airport to notify of the situation, don't expect any consideration or anything near decent customer service.

It's really pathetic to take economic advantage of a courteous customer who missed a flight and still called to update on status.