G

Gregg Borman

3 years ago

Today I bought a 2015 Q70S from Infiniti MV. My sa...

Today I bought a 2015 Q70S from Infiniti MV. My salesperson was Bill Blaha the Internet Sales Manager. I normally buy and service from AutoNation Infiniti in Tustin but lately they have not had the car I wanted and did not really make a strong effort to find me one.

I have looked at the other area Infiniti dealerships stock online and found the car exactly equipped that I wanted. E-mailed the dealership and Bill promptly replied.
I asked him a lot of questions and asked for his best price. He quickly sent me a price and the answers regarding my questions.

I compared the pricing to all of the Infiniti dealerships and found his to be by far the best. No haggling from me as every site i researched said the car should be a higher price. Told Bill i would come out today to look at it and when I arrived Bill was a very low key no pressure kind of guy. Got his price confirmed then negotiated my trade in which I probably could have gotten $2K more for from my "home" dealership in Tustin but Bill's price was fair and not worth my time chasing the extra trade-in value.
Agreed on all points in record time-it was the most relaxed car buying experience I ever experienced in 42 years of driving and buying cars. Normally I am prepared with facts and research to do battle with a salesperson but I never once raised an eyebrow during the process.

Off to Tyler Sendelbach the Finance Manager . Young gentlemen who quickly went through the docs and was completely no pressure for any additional stuff. So much so I was asking him if he had certain things and he provided a discount off the pricing he showed me. Best Finance Experience I ever had any dealership ever. Newport Lexus and Tustin Infiniti need to have their people shadow Tyler.

Overall best car buying experience i ever had! Qualifiers though: I have good credit, I knew exactly what I wanted, I have driven every model in the Infiniti line-up and had a 2011 M37S that I was trading in so Bill and Tyler did not have to work to hard to finalize my deal. My wife is now considering trading her 2009 Infiniti G37 Convertible in because of our experience at Infiniti MV today.

My recommendation for buying - See Bill Blaha and get Tyler Sendelbach for pushing the paper out quickly.
In and out in less then 2:45 minutes. Car was fresh off truck so it needed full detail and first inspection.

I will post an updated review after they add my lojack, front license plate mount and paint protection. And since it will be the first time at the service department of this dealership.

Comments:

No comments