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After-sales customer service is non existing at th...

After-sales customer service is non existing at this dealership!!!

I bought my car 4 years ago and recently paid of in full (1 year earlier than planned). I was informed by Honda headquarters that I get a refund on my GAP insurance and need to contact this dealer ship. I left voice mails and massage for 1 MONTH to get in contact with the finance department without any success, nobody was ever available or able to call back. Then I called Honda headquarter to get help. They were told the same (leave a message) but they insisted that somebody talks to me. Finally I was able to speak to somebody. They confirmed the refund and they will email me the form. I just need to sign and mail back. This was a month ago and to the day, I have not received any email. I again called and emailed for weeks now and again nobody gets in touch with me. This is going on since December 2013 and I'm extremely frustrated.

DO NOT BUY A CAR THERE, all they want is selling a car, but once this is done, nobody cares!!!

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