This is a beautiful hotel with great services. The...

This is a beautiful hotel with great services. The premises are well-maintained and the employees go above and beyond to make you feel welcomed.

Here's an example - When I was there, the hotel was undergoing some renovations. Because of this, they closed off the main exit temporarily. When I asked one of the (very well-dressed) employees where the new exit was, rather than point me in the direction, she took me there.

I know, it sounds simple, but these are the kinds of things that make a huge difference. And these are the little things that I've experienced in many ways during my stay.

Whatever they're doing in their employee training, they are getting it right.