Bland. For a resort destination, this brand has b...

Bland. For a resort destination, this brand has been the worst experience I've had. Twice now, the first being in Panama. I expect more; other places offer superior service. It took the staff sometimes two days to complete a request -- only after multiple requests. At least it was consistent...everything from arrival to checkout was underwhelming and non-committal. Servicing of the room was consistently ignored as well.

We had a great time, and all of those experiences were away from this hotel and staff. Everything that was done here left us wanting.