Felicia Review of Hyatt Regency Philadelphia at ...
Disappointing! I expected more from the Hilton. Th...
Disappointing! I expected more from the Hilton. The top sheet on the bed had 3 small stains. Called the front desk and was given 2 new fresh sheets one of which was again stained. After that I just went without the top sheet. I was given an adjoining room (that I did not ask for) on the 5th floor, Rm 509. Horrible! I could hear everything that went on next door. to the point where I could not sleep as I had to turn up the T.V. in order to drown out the sound. The female in the adjoining room was trying to open the door for whatever reason until they figured out that it wasn't a closet! There was a fight in the room above me. Security did handle it promptly. Guests roaming the halls on the 5th floor, talking loud on cellphones, yelling down the hallway. For the price I paid for my "King Waterfront View" along with parking, this was just unacceptable. Both Stevie and Ashmanie at the front desk are sweethearts. Very pleasant. I forgive you Ashmanie for putting me in 509 (smile). Hence the 3 stars. Two for the front desk staff and one for the lovely waterfront view.
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