Nicole M

Review of Kalamazoo Opthamology

Don't get LASIK via this office. Dr. Higgins did a...

Don't get LASIK via this office. Dr. Higgins did a pretty good job on the surgery (perfect in one eye, less than 1.0 diopter off in the other eye), but the follow up has been expensive, communication has been poor, and office staff are defensive. We were told the follow up appointments to see if an "enhancement" (i.e. correction) was needed would be included in the LASIK package, but now we find out that's only for 6-9 months post surgery. Since my husband's eyes turned out not too bad, the doctor said to come back in another year to decide whether to go under the laser again. It turns out that it's not avisable to get surgery again if your eyes are stable at less than 1.0 diopter off. But the eye exam needed to find this out was NOT included in the LASIK package, and we paid over $200 out of pocket. Also at the time of surgery we paid almost $200 for prescription eye drops, not included in the LASIK package. So calculate another $400+ on the advertised price. Buyer beware.