Amber Shelton

Review of Round Rock Nissan

one star does not describe the horrible trouble th...

one star does not describe the horrible trouble they put my husband and myself through.!!! They put my family's life in risk when they sold us the 2011 sonata.. After the engine decides to stop and die they still have done nothing at all. But make things more of a hassle on my husband and I. A couple of days after buying the car we take it back to the dealership to get it checked out because of weird noises.
After doing research and looking u things about our car. Come to find out its has recalls on it!!!!!! From the seat belts to the engine. 11 recalls so far!! And they have done nothing to try and help. We have made phone calls after phone calls. No one answers nor calls back. not even to emails.

DO NOT WAISTE YOUR TIME OR PUT YOUR LIFE AT RISK IN THE HANDS OF THESE PEOPLE WHO DO NOT CARE NOR TAKE THE TIME TO HELP YOU OUT.!!!!!!!!!!!!!!!!!!!!!!

Update: Car is still in the shop as of October 8 2016. Engine has to be rebuilt and yet not even began to be worked on. Brandon has done nothing to contact my husband or I.. Or anyone at round rock Nissan has contacted us which is sad. Gone more months then we have driven the car. Terrible terrible experience with this dealership.