Terrible customers service! Recessed wall lighting...

Terrible customers service! Recessed wall lighting was ordered, and an estimated ship date was given. I tried contacting multiple people via email and phone, and received no responses. When I finally received a response, they had stated that the everything was ready besides the tape light. I told them to send the track, and drivers, we could install the tape later. Then received no communication for weeks. Then the products arrived at our project, but we were short a few lengths of the tape light. Of course, I couldn't get through to anyone to fix this issue.

Still waiting, for at least a response.

Very disappointing.