0 stars, this lender acquired our mortgage this ye...

0 stars, this lender acquired our mortgage this year (2018) and they have already shown incompetence. We received a letter from them claiming that we owed more that double for our escrow account. When I called inquiring about what this was about, all they showed was that there were two "city taxes" for $3400 & $3700 (our taxes were $3000 last year)when I asked them what that means, they gave no details. When I mentioned about checking with the tax assessor and what our taxes were, they said they won't call them to confirm. Fortunately Network Funding helped us out and contacted the city and county who both confirmed that there is no reason for this and there is no second city tax, the property hadn't even been assessed yet for 2018. Thankfully Vanessa with Network Funding did all the legwork that Dovenmuehl didn't want to bother with and after contacting their tax department and researching what was going on, she found out that they had added my neighbors property and taxes onto our Mortgage Note which of course was why there were two city taxes. As of today, Dovenmuehl claims that this has been resolved and the property escrow will be reanalyzed and corrected. Case in point, Dovenmuehl's complete lack of making any effort to research and attempt to resolve the issue when it was addressed would have saved all of us a lot of trouble. Complete laziness and incompetence on their end, hoping that there won't be any more problems but reading all the reviews for this place, I highly doubt that will be the case until we can get another lender.