Zaineb Ouazzani

Review of Saffire Blue Inc.

DO NOT ORDER FROM THIS COMPANY ! I AM FILING A CON...

DO NOT ORDER FROM THIS COMPANY ! I AM FILING A CONSULMER COMPLAINT. I HAVE BEEN FIGHTING WITH THEM FOR THREE MONTHS AND DIDN'T GET MY PRODUCTS! I asked and called several times, a the receptionist was so rude, and unable to provide me with any type of response. I asked her what am I supposed to do hun, as a reflex , and she answered me shouting DO NOT CALL ME HONEY IT IS CONDESCENDING , I AM DIRECTING YOU TO CUSTOMER SERVICE BYE. It is rude to treat a customer this way.

When I mentioned that I needed the product as soon as possible and whether it was possible, I got no response. I had to order from somewhere else, and also had to change my orders to late shipping dates to accustom the situation. My business has lost $700 because of their inability to provide me with the products and inability to communicate with us.
As soon as the receptionist was rude, and I wrote a letter that I was filing a complaint with Ontario consumer services, they gave me back my refund. They didn't even apologize.

Thank you