I bought a new 2018 Ford EcoSport on Sunday and wo...

I bought a new 2018 Ford EcoSport on Sunday and worked with Rudi Mwonyonyi, who I highly recommend. I picked out several car choices online first, submitted online paperwork indicating my interest in test driving the vehicles, and was set up for an appointment with Rudi shortly after. When I arrived, one of the vehicles was already set up in front for my test drive. Rudi didn't try to sell me on any other vehicles and listened to what I was looking for. I never felt he was putting pressure on me, and he seemed genuinely interested in helping me find a vehicle I would be happy with. The dealership (Tony) gave me a nice trade in for my older car, there three posted online discounts with an additional 'bonus' for submitting my interest form online (in my case, it was a little more money for my trade-in). I came in knowing the car features I wanted as well as financing terms and had my IPAD handy so I could refer to particulars posted about the vehicles online. There was some time spent working on the negotiations after I test drove three vehicles, but I expected this and believe we eventually came to a fair agreement. This is the second time I picked out my car online in advance of coming to a dealer, and I'm convinced this is the way to go. It gives both parties concrete expectations. Financing (Joe) spent a lot of time with me during the signing portion, ensuring I understood all of the documents and options for additional service offers (I decided to add GAP insurance and a lengthier warranty). It's been a while since I purchased a car, and I knew there would be some time between driving in my old vehicle and leaving with a new one, but I'd set aside enough time to do it right. All of the staff were polite and took the time to explain everything - including Rudi, who took me through the features of my new car when everything was finished. I would recommend this dealership (and Rudi in particular) to my friends.