Ashima Gupta Review of Toyota of Lewisville -- RML Au...
My experience with Toyota of Lewisville was phenom...
My experience with Toyota of Lewisville was phenomenal! I had called all the dealerships in the area with my specific interest but Harry Cross from this dealership was amazing in following up with me and making sure I didn't drop Lewisville from my list of dealerships I was working with. My search for the right Prius was spread over 1.5 months and despite not getting timely responses from me, Harry persisted without being overbearing and ensured that he was up to date with my current need and worked diligently on finding the right car for me. He was honest and responsive and was forthcoming about price on the phone saving me time in going back and forth to the dealership.
We hadn't even met until the day Harry found the right car for me, and I told him to keep the vehicle ready as we might take delivery the same evening. He promptly took care of that and upon our arrival, the vehicle was ready for us. The sales managers Vincent and Mark worked with us to get to an agreeable price and moved things fast.
Then Harry spent an incredible amount of time with me going over the car features, answering all my questions and doing all the initial setup to make things easy for me. He then also got the car wiped down and shined again as I wanted to take home a gleaming car without any hand prints etc!
All in all, my experience with the dealership and specially Harry was not only pleasant but exceeded expectations. Keep up the great work!
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